Terms and Conditions

Last updated: 8 August 2026

These terms govern use of the Exceed Carpet Cleaning (ABN 67 181 260 117) website and the initial enquiry process. Specific service details, prices and arrangements are confirmed separately with each client.

Website information

Website content is provided as general information about Exceed’s services in Canberra and nearby areas. Service availability and suitability depend on the location, surface, condition, access and agreed scope.

Quotes and bookings

A website enquiry is not a confirmed booking. Any quote or booking is subject to the information provided, inspection where required, and agreement on the scope, price and timing. If site conditions differ materially from the information supplied, The Exceed team will discuss any change before proceeding.

Results and limitations

Cleaning outcomes vary with fibre or surface type, age, wear, previous treatment, staining, contamination and other conditions. Exceed explains realistic expectations before work and does not promise that every stain, mark or odour can be removed.

Client responsibilities

• Provide accurate information about the property, surfaces and known concerns.
• Disclose relevant previous treatments, damage or contamination where known.
• Provide safe and reasonable access to the agreed work area.
• Follow the drying and after-care guidance provided.

Bookings, payment and changes

Any booking, cancellation, access and payment arrangements will be explained before the service. The written quote or booking confirmation applies to the agreed work.