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Privacy Policy

Last updated: 8 August 2026

This Privacy Policy explains how Exceed Carpet Cleaning (ABN 67 181 260 117) handles personal information submitted through this website or provided during an enquiry.

Information collected

Depending on how you contact Exceed, information may include your name, email address, mobile number, suburb, preferred contact method, requested service, details about the areas or concerns requiring attention, and any photograph you choose to provide.

How information is used

  • To review and respond to your enquiry.
  • To assess service suitability, scope, access and likely next steps.
  • To prepare quotes, bookings and service records.
  • To communicate about an agreed or requested service.
  • To maintain website security and comply with applicable obligations.

Photographs

Photographs submitted with a quote request are used to support the initial assessment. The quote form states that its temporary upload is deleted after the email is processed. Exceed will not publish a client’s photographs as project imagery without permission.

Service providers and external links

The website, email and security services may process information as needed to operate the site and deliver an enquiry. External services, including Google review links, have their own privacy practices.

Storage and security

Reasonable steps are taken to protect personal information. No internet transmission or storage method can be guaranteed completely secure. Information is retained only as reasonably needed for the enquiry, service records, operational requirements or applicable legal obligations.

Access, correction and deletion requests

You may ask what personal information Exceed holds about you, request a correction, or ask for deletion where applicable by contacting Exceed using the details below.

Contact

Privacy questions or requests can be sent to admin@exceedcarpetcleaning.com.au or discussed by calling 0499 194 824.