Carpet Cleaning & Stain Removal Canberra
How Ell Got Her Bond Back with Our Expert Carpet Cleaning
See our AMAZING RESULTS below!
When I, Nicholas Martinuzzi, started Exceed Carpet Cleaning, it was with a simple goal — help people feel proud of their carpets again. Ell reached out to us in Canberra just before her lease was ending, completely stressed out about the pet stains in her rental. She needed professional carpet cleaning and stain removal in Canberra to pass inspection and get her full bond back.
If you’re dealing with a similar move-out or pet stain problem, keep reading to see what we did — and how we might be able to help you too.
Here’s Ell’s Story
Ell had one big concern: her carpets were stained from her dog — both urine and feces — and her lease was ending fast. Like many renters in Canberra, she needed to meet strict end-of-lease cleaning standards, and the pet stains meant her bond could be at risk. She knew a standard clean wouldn’t cut it. That’s where we came in.
What We Found When We Arrived at the Property
The moment I stepped into Ell’s rental, I could tell she had a lot riding on this clean. The carpets weren’t just dusty or worn — they had deep-set pet stains and a faint odor that could’ve easily failed an agent’s final inspection.
You could see the stress on Ell’s face. She had already packed up most of her belongings, was coordinating the move, and was doing her best to juggle it all. This wasn’t just about cleaning — this was about peace of mind. The fear of losing a big chunk of her bond hung over everything.
And believe me, this isn’t just a “run-the-vacuum-over-it” kind of job. Dog urine can soak into the carpet backing, even into the underlay. Over time, it leaves behind not just stains, but lingering bacteria and odor. And if you’ve ever seen how a real estate agent inspects those carpets — you know every little mark counts.
How We Tackled the Stains and Brought the Carpet Back
I arrived on time with everything I needed for a deep clean. First, I carried out a thorough inspection, identifying all the urine and feces-affected zones.
I applied our specialized pet stain treatment, designed specifically for bio-contaminants. It breaks down the enzymes and bacteria in pet waste, neutralizing the smell and lifting the stains from deep within the fibers. In Ell’s case, we achieved 100% removal — no lingering odor, no visible marks.
Then, I moved on to our 6-step carpet cleaning process:
- Pre-vacuuming to lift dry soil and hair
- Pre-treatment spray for loosening stains
- Agitation with a carpet brush for deeper penetration
- Hot water extraction (the magic step)
- Spot treatment for stubborn marks
- Final neutralizing rinse for softness and residue removal
By the time we were done, the carpets looked nearly brand new — clean, soft, odor-free, and completely inspection-ready.
The Final Result: Inspection-Ready and Like New
When I wrapped up, Ell came in to have a look. Her jaw literally dropped. Stains that had probably been there long before she moved in were now completely gone. The carpet smelled fresh. The color had returned. It looked almost like it had just been installed.
The best part? She passed her final inspection and got her full bond back.
That’s always my favorite part of the job — seeing the stress melt away and knowing we helped someone get a win during one of life’s most hectic moments.
From Disaster to “Better Than Before”
And what does Ell think?
“Nick is great! Easy to communicate with, book in and answered my countless questions. And most importantly, the carpets look amazing!! Even got some stains out that have probably been there for years. Thank you Nick!”
I love getting this kind of feedback. At Exceed Carpet Cleaning, we don’t just clean carpets — we help people feel confident in their homes again, especially during stressful move-outs.
Need Carpet Cleaning and Stain Removal in Canberra?
Don’t let stains bully you into replacing your favorite couch, rug, or chair. At Exceed Carpet Cleaning, we treat every challenge like it’s our own—because your home deserves the best.
If you’re ending a lease or dealing with tough carpet stains, don’t wait until the last minute.
Book your carpet cleaning with Exceed Carpet Cleaning today!
We’ll make your carpets look (and smell) amazing — just like we did for Ell.
Request Your FREE QUOTE Today!
Complete the form or give us a call and tell us about your project. We are passionate about helping restore your carpets, furniture, and floors to their true beauty.
