Carpet Cleaning Experts in Wanniassa

Belinda’s Carpet Makeover With Steam Cleaning

See our AMAZING RESULTS below!

When I first spoke with Belinda, she had just settled into her new home in Wanniassa. I’m Nicholas Martinuzzi, owner of Exceed Carpet Cleaning, and I could immediately tell she cared about making her place feel clean and fresh. The trouble? The carpets hadn’t been professionally cleaned in more than four years and carried a strong, musky odor. She was hoping we could help — and of course, we were more than happy to jump in. If you’re ever in a similar situation, don’t hesitate to reach out. We’re always ready to help bring tired carpets back to life.

Here’s Belinda’s Story

Belinda had recently purchased her home in Wanniassa, ACT, and while she loved the layout and the light that poured into the living areas, something didn’t sit right. Every time she walked through the front door, there was an unmistakable smell. The carpets gave off a musty, stale scent — like someone had left wet clothes in a cupboard too long.

She suspected the carpets hadn’t been cleaned in years, and as it turns out, she was right. It had been at least four years since any professional carpet cleaning had been done. The result? A home that looked clean on the surface but didn’t feel clean. She told me it was starting to get in her head — like she couldn’t fully settle in until that smell was gone.

Check out Before, During and After Images of this Job

What We Found Before Getting Started

As soon as we arrived, the air confirmed everything Belinda described. That heavy, musky scent had settled deep into the carpet fibers. While there weren’t any huge visible stains or spills, the smell was a clear indicator that things had built up slowly over time — the kind of buildup that even regular vacuuming just can’t touch.

It’s not uncommon. When carpets go years without professional cleaning, they act like a sponge — soaking up everything from dust and body oils to humidity, pet dander, and who-knows-what from previous owners. Even if they look okay at a glance, the deeper layers can be hiding all sorts of grime and bacteria.

Walking through the house, the carpets felt a bit matted underfoot. The fibers had flattened out, the colors looked dull, and the living room especially had that “worn-in” look — not ruined, but definitely tired.

We knew this was going to take more than just a surface clean. This was a job for deep steam carpet cleaning paired with a strong deodorising treatment to reset the space.

What We Did To Transform Her Carpets

We kicked off with a full pre-inspection to map out the worst zones. Our process always starts with assessing the type of carpet, the degree of soiling, and any odor-prone areas. Then it was time to bring in the heavy hitters — our hot water extraction (steam cleaning) system.

This method injects steam deep into the fibers while simultaneously extracting dirt, bacteria, and allergens. It’s the most effective way to reach the root of the problem — not just the surface. In Belinda’s case, it was exactly what the carpets needed after years of being neglected.

Once the carpets were steam cleaned thoroughly, we applied a citrus-scented deodoriser designed to neutralize odors — not just cover them up. The product works on a molecular level to bind with odor particles and eliminate them. That fresh citrus scent? It was the cherry on top.

We finished off by grooming the carpet to lift the fibers and speed up drying. By the end, the entire home felt cleaner, lighter, and completely refreshed.

Nicholas’ Pro Tip:
“If your carpets haven’t been cleaned in over 12 months — especially if you’ve moved into a new home — chances are you’re dealing with more than surface dust. Steam cleaning reaches deep into the fibers to reset your floors and eliminate hidden allergens and odors.”

The Incredible Results We Achieved

The transformation was stunning. Not only did the musky smell disappear entirely, but the look of the carpet changed too. The colors popped more. The texture felt soft and springy underfoot. It honestly looked like a brand-new carpet had just been installed.

There’s something incredibly satisfying about seeing a home go from “almost there” to fully comfortable — and that’s exactly what happened for Belinda. The entire space felt like hers now.

She walked through the house with a smile, paused in each room, and took a deep breath. “It smells so fresh in here,” she said. “I actually opened all the doors just to let it waft through the whole house. I can’t believe it’s the same carpet.”

Moments like that? They’re why we do what we do.

And What Does Belinda Think?

Looking for more transformations like Belinda’s? See our other carpet cleaning stories here.

Are your carpets long overdue for a deep clean too? Whether it’s years of built-up grime or just a few persistent stains, we’re here to help. At Exceed Carpet Cleaning, we’re proud to deliver expert service with amazing results — just like we did for Belinda.

Don’t wait another season. Get your home looking and smelling fresh again — with professional carpet cleaning in Wanniassa that truly exceeds expectations.