Adriana’s Carpet Cleaning Success Story in Lyons

See our AMAZING RESULTS below!

I’m Nicholas Martinuzzi, the owner of Exceed Carpet Cleaning here in Canberra. When Adriana contacted me, she was in a tough spot—her tenants had just moved out, leaving carpets that looked (and smelled) far from move-in ready. She needed a quick turnaround because her property was going up for sale, and the open home was happening that same weekend. Anyone who has sold a house knows: first impressions count. Dirty, smelly carpets could send buyers running.

That’s exactly why she reached out. And if you ever find yourself facing carpets that just aren’t showing their best—whether you’re selling, renting, or just tired of living with them—I’d be glad to help.

Here’s Adriana’s Story

Adriana’s problem was urgent. Her tenants assured her that the carpets had been “cleaned” before they left, but when she walked into the house, she realized that claim was questionable at best.

The carpets were still dirty. Dog hair clung to the corners like cobwebs. Stains from pet accidents lingered on the surface. And worst of all—the whole house carried that sharp, unmistakable dog odor. For a property about to be shown to potential buyers, it was a nightmare scenario. She knew buyers wouldn’t get past that smell.

That’s when she called me to turn things around.

Check out Before, During and After Images of this Job

What We Found Before Starting

Walking through the property for the first time, it was clear why Adriana was so concerned. The tenants may have hired someone, but the results spoke otherwise.

• Pet Hair Everywhere: Along the skirting and in every corner, there was a thick build-up of dog hair. This kind of debris often gets left behind when cleaners rush through the job.
• Lingering Pet Urine Stains: A few spots showed tell-tale discoloration, and those fibers carried a sour smell that was tough to ignore.
• Overpowering Odor: The entire house had the kind of “dog smell” that sticks to your clothes. It wasn’t just a surface issue—the odor had settled deep in the carpet fibers.

To top it off, the home open was scheduled for that weekend. Adriana needed a complete turnaround in less than 48 hours. No room for half-measures—this job required a thorough, professional process.

How We Restored the Carpets

I started with a detailed vacuuming, paying extra attention to edges and corners where pet hair tends to collect. Think of it like prepping a canvas before painting—you can’t get a perfect finish without a clean base.

Next, I applied a professional-grade pre-spray solution, designed to break down not only dirt and oils but also the bacteria that contribute to lingering smells. Using a floor scrubber, I agitated the solution deep into the fibers. This step is like loosening a knot before pulling it apart—without it, stains and odors remain trapped.

Then came the extraction. We used acid rinse and super-heated water to flush out the dirt, oils, and residues the scrubber had loosened. The hot water extraction doesn’t just clean; it resets the fibers, leaving them softer underfoot.

Finally, I applied a citrus-based deodorizer. As it worked into the carpet, the stale dog smell vanished, replaced with a refreshing lemon scent. The difference was instant. From stale and unwelcoming to light, clean, and inviting.

The Fresh Results That Spoke for Themselves

When we finished, the carpets looked—and smelled—completely different.

• Dirt and debris: gone.
• Dog hair: removed.
• Urine stains: neutralized.
• Lingering dog smell: replaced by fresh lemon citrus.

Standing in that living room, you could almost feel the shift. The house no longer carried the weight of past tenants. It was fresh, clean, and ready for inspection. I could easily imagine potential buyers walking in and thinking, “Wow, this feels like home.” And that’s exactly the kind of impression that helps sell a property.

And what does Adriana think?            

Here’s Adriana’s feedback in her own words:

For me, that’s the ultimate reward—knowing that not only did the carpets look and smell better, but Adriana felt relieved and confident about her property heading into the sale.

At Exceed Carpet Cleaning, we’re not just about stain removal—we’re about helping homes feel welcoming again. Whether it’s a last-minute property sale or just wanting a fresher space to live in, we’re here to make it happen.

If your carpets in Lyons ACT (or anywhere around Canberra) need that kind of care, don’t settle for “just cleaned.” Let us restore them to a fresh, inviting condition.

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